1. INTRODUCTION AND GENERAL INFORMATION
Welcome to roller-mania.it, the online store of RollerMania Srl (hereinafter “RollerMania”, “we” or “the Data Controller”).
This Privacy Policy has been drawn up pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003 (Privacy Code) and describes clearly, simply and comprehensively how we collect, use, share and protect your personal data during browsing, purchasing and newsletter subscription.
Data Controller:
RollerMania Srl
Via Pistoiese, 692 – 59100 Prato (PO)
VAT/Tax ID: 02584430975
Email: info@roller-mania.it
Phone: 0574 651341
2. WHAT DATA WE COLLECT AND HOW
We only collect the data strictly necessary to provide our services. Here are the main categories:
| Category | Specific Data | How Collected | Legal Basis |
|---|---|---|---|
| Registration/Orders | First name, last name, full address, email, phone | WooCommerce checkout, customer account | Contract performance (Art. 6.1.b GDPR) |
| Payment | Card number, CVV, expiry date | Via Nexi (not stored on our servers) | Legal obligation + legitimate interest |
| Newsletter | Email only | Explicit consent checkbox during checkout/subscription | Consent (Art. 6.1.a GDPR) |
| Browsing | IP, cookies, pages visited | Google Analytics + technical cookies | Legitimate interest (Art. 6.1.f GDPR) |
| Contact | Name, email, message | Website contact form | Pre-contractual request performance |
Sensitive data: We do not collect special category data under Art. 9 GDPR (health, sexual orientation, etc.).
3. PURPOSES OF DATA PROCESSING
The personal data collected is processed for the following specific purposes:
| Purpose | Detailed Description | Legal Basis |
|---|---|---|
| PurposeDetailed DescriptionLegal BasisOrder and invoicing management | To manage and fulfil orders placed on the website, including shipments via BRT courier. | Contract performance (Art. 6.1.b) |
| Commercial communications | communicationsSending newsletters, promotions and personalised offers via Brevo, only with explicit consent. | Explicit consent (Art. 6.1.a) |
| Customer enquiry management | Responding to communications sent via the contact form or email. | Pre-contractual request performance (Art. 6.1.b) |
| Marketing and analytics | analyticsAnonymous analysis of browsing data with Google Analytics to improve services and user experience. | Legitimate interest (Art. 6.1.f) |
| Legal and fiscal obligations | Data retention for tax, accounting and regulatory purposes. | Legal obligation (Art. 6.1.c) |
4. DATA RECIPIENTS AND THIRD-PARTY DISCLOSURES
Personal data may be shared with the following parties and categories, solely for the purposes outlined above:
- Payment service providers: Nexi (transaction and payment processing)
- Couriers and shipping companies: BRT for order delivery
- Email marketing providers: Brevo, for newsletter management and promotional communications
- IT service providers: companies managing hosting, website maintenance, backup and security
- Public authorities: only upon request, for legal obligations or official investigations
Data will not be transferred to third parties for different purposes or for direct marketing by third parties without your consent.
5. RETENTION, RIGHTS AND COMPLAINTS
5.1 Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Order/invoice data | 10 years | Tax obligations (Art. 2220 Italian Civil Code) |
| Newsletter data | Until consent is withdrawn | Communications management |
| Browsing data | 26 months | Google Analytics standard |
| Contact data | 2 years | Potential future requests |
Upon expiry of the retention period, data is anonymised or securely deleted.
5.2 Data Subject Rights (Arts. 15–22 GDPR)
You may exercise the following rights at any time, free of charge, by writing to info@roller-mania.it:
| Right | Description |
|---|---|
| Access | Obtain confirmation of whether we process your data and view it |
| Rectification | Correct inaccurate or incomplete data |
| Erasure (“Right to be forgotten”) | Delete data that is no longer necessary |
| Restriction | Temporarily suspend processing |
| Objection | Object to marketing or analytics |
| Portability | Receive your data in a structured format |
| Withdrawal of consent | Unsubscribe from the newsletter with 1 click |
5.3 Complaints
If you encounter any issues, please contact us first at info@roller-mania.it.
5.4 Data Security
We adopt technical measures (SSL, encrypted backups) and organisational safeguards to protect data from unauthorised access, loss or alteration.
